Workers' Welfare

“We have always believed that Qatar’s hosting of the FIFA World Cup™ will be a catalyst to accelerate positive initiatives already being undertaken by Qatar, which will leave a legacy of enhanced, sustainable and meaningful progress for workers across the country. We already see this progress taking place in Qatar on a daily basis, and will continue to work hard to make our vision become an ever-present reality on the ground.”

Hassan Al Thawadi
Secretary General
Supreme Committee for Delivery & Legacy

The Supreme Committee for Delivery & Legacy (SC) strongly believes that every worker deserves safe and healthy working and living conditions. We are committed to ensuring the welfare of all workers on our projects.

By taking a holistic approach to workers’ welfare, and demonstrating the benefits of our approach, we serve to enable the changes we envision for Qatar and the region, creating a legacy of improved conditions for workers in developed and developing countries, from recruitment to repatriation.

Through our ongoing efforts, we are making steady progress.

standards

After winning the right to host the 2022 FIFA World Cup Qatar™, the SC developed a set of principles and standards for workers’ welfare. In accordance with universally accepted principles of human rights, these principles and standards demand that all individuals contributing to the delivery of SC projects be treated with respect and dignity.

Our Workers’ Welfare Standards are a set of mandatory, contractually binding rules which ensure that companies working on SC projects operate in line with our principles and values. The standards clearly set out the SC’s requirements regarding the recruitment, employment, living and working conditions for every person engaged on an SC project. 

Compliance

Through the implementation of our Workers’ Welfare Standards, the SC has robust procedures in place to protect the rights of workers throughout the entire chain of contracting.

TENDERING PHASE
Requirements related to workers’ welfare are included in tenders issued by the SC. Incorporating workers’ welfare compliance into the tendering process creates an incentive for contractors to begin thinking about their workers’ welfare policies prior to responding to SC tenders. For example, tenderers are required to submit their proposed accommodation for workers on the projects for which they are bidding. This accommodation is inspected to determine whether the tenderer has the ability to comply with the SC’s standards. Tenderers which do not meet the workers’ welfare criteria for accommodation may be disqualified.

PROJECT DELIVERY PHASE
Compliance with the Workers’ Welfare Standards is enforced through a comprehensive four-tier auditing system:

1. Monthly Self-Audits by the contractor, in conjunction with the SC Project Manager.
2. Ad hoc SC Audits to validate self-audits by the contractor.
3. Ad hoc External Monitor Audits by an independent third party auditor, auditing the SC and the contractor.
4. Ministry of Labour & Social Affairs Inspections.

Contractors are required to ensure that other parties engaged on projects, including subcontractors, consultants, labour suppliers and recruitment agents, uphold the SC’s Workers’ Welfare Standards. All companies engaged on SC project sites can be audited at any time, ensuring all levels of the contracting chain are held accountable and monitored for compliance.   

ENFORCEMENT MEASURES
Penalties for non-compliance with the Workers’ Welfare Standards are set out within our contracts, and are enforceable by the SC at our discretion. In the best interest of workers on our projects, the SC prefers to partner with contractors to address compliance issues. We strongly believe that emphasising progress over penalty is the most effective way to improve the labour market in the long term. 

REPORTING
Sharing what the SC learns throughout the process of carrying out our workers’ welfare initiatives is the key to continuous improvement. To help track progress and refine our approach, we periodically publish compliance reports, which detail the successes and challenges encountered while implementing the Workers’ Welfare Standards. 

Consultation

Workers’ welfare is a complex issue which requires the support and expertise of all relevant local and international entities. The SC engages with a broad range of stakeholders to prioritise issues, share best practices, and develop effective policies for addressing shared challenges. 

Outreach

WORKERS CUP 
The Workers Cup is an annual football tournament hosted by Qatar Stars League (QSL) and co-hosted by the SC. The tournament uses the power of sport to engage people across Qatari society to create positive social development. Contractors in Qatar, including several on SC projects, participate each year. All participating companies are required to sign a Commitment Statement to adhere to the SC’s Workers Welfare Standards. 

Workers Cup 2016

BARWA WORKERS RECREATION COMPLEX 
In partnership with Qatar Foundation and the SC, Barwa Real Estate Company built a recreation complex as part of a residential development that will house 53,000 workers in Al Khor, the site of Al Bayt Stadium – Al Khor City. The SC sponsors the recreation facility’s football pitches, which can be reserved by workers who wish to organise pick-up games or tournaments. The SC sponsorship maintains the pitches, which are made from FIFA-certified artificial grass, in good condition.